All goods supplied by RJM Sports are from official sources and are covered by the normal manufacturer’s warranty. If an exchange or refund is required then the items should be returned to us in their original condition and packaging within 28 days of your purchase.
Unfortunately we cannot accept a returned item that has been personalised unless it is a fault of the manufacturer. This does not affect your statutory rights.
In all cases, the items returned must be in their original condition, which includes any packaging. For example, shoes are to be returned along with the original shoe box. All goods will be inspected on return. The goods are your responsibility until they reach our warehouse.
BEFORE returning any items: you must inform us that you are returning an item and the reason for return. You will be given a returns reference number which must be detailed on the package.
Goods with not be accepted back without this reference number.
The return of items will be at your own cost and risk.
We recommend you use a tracking service as we cannot be held responsible for items lost in the post.
We will refund the monetary value of the goods returned to us, at the price you purchased them. All refunds will be for merchandise only, we cannot refund shipping costs unless the item was sent in error.
We reserve the right to refuse a refund or exchange if the goods returned are deemed to be damaged or tampered with. This does not affect your statutory rights.
Please address return parcels to:
West Mains Industrial Estate